Using Documents to Keep Your Team Aligned
Why Documents matter once more than one person is working in a Space, with a real onboarding-guide example.
When you're working with more than one person, the same questions come up again and again: what's our format for X, where's the brand guide, what does a new person need to read first. Documents give every Space a place to answer those questions once, instead of answering them over and over in Slack or email.
Where to find Documents
Open a Space and click the Documents tab, next to Overview and Assets.
Why this matters with a team
The moment more than one person touches a Space, undocumented knowledge becomes a bottleneck. If the only place your show's style guide lives is in one person's memory, every new team member has to interrupt that person to get up to speed. A Document fixes that: write it once, and everyone with access to the Space can read it whenever they need it.
An example: onboarding a new team member
Here's a real document from a Space with a few team members already working in it: New Team Member Onboarding Guide. It covers:
Who's who — a short line on what each role is responsible for.
Where things live — pointers to the other Documents, Spaces, and templates a new person will need.
What to do first — a short checklist before diving into a real task.
Where to ask questions — and a note to update the doc once a new question gets answered, so it never gets stale.
That same Space also keeps an Episode Brief Template and a Brand Guide in its Documents tab, so anyone producing an episode has the format and the style guidance in the same place they're already working.
Categories
Documents can be tagged with categories like SOPs, Brand, or Agent Knowledge, so a growing list of documents stays easy to scan instead of turning into a flat, unsorted pile.
Permissions
Documents have view and edit permissions you can control per document, useful when something should be readable by your whole team but only editable by admins.